HELP WITH YOUR ORDER

Exchanges & store credit

Effective September 22, 2026

For change-of-mind returns, we offer exchanges or store credit rather than refunds to the original payment method.

Our return policy

For items other than earrings, contact us within 30 days of delivery to request an exchange or return for store credit equal to the original purchase price paid for the returned item. Original shipping charges are nonrefundable for change-of-mind returns. Refunds or other remedies required by applicable law are not excluded.

Earrings are final sale

Earrings cannot be returned or exchanged for a change of mind, including for store credit. If your earrings arrive damaged, defective or incorrect, please contact us for help as described below.

Contact us before returning an item

1. Email RepMyStyle@aol.com with your order number or checkout email, the item and whether you would prefer an exchange or store credit.
2. Tell us the reason for your request. If something arrived damaged, defective or incorrect, include photos if available.
3. Wait for our return instructions before mailing anything. We will provide the return address, explain the next steps and confirm any applicable shipping costs.

Exchanges and credit

Exchange choices depend on availability. We will explain any price difference, shipping cost and how to use store credit when we arrange your return. Please keep your order confirmation and any return-shipment details so we can help track your request.

Damaged, defective or incorrect items

Please contact us as soon as you notice an order problem so we can review it and arrange an appropriate resolution. These cases are handled separately from a change-of-mind return. This policy does not remove any refund or other right required by law, including applicable rights for orders that cannot be shipped as promised.

Questions before you buy? Contact us and we will help you understand your options.